Effective Date: 19/05/2025
Company Name: TechMasWorld Infotech Pvt. Ltd.
We aim to provide the best possible experience to our users. Please read our refund and cancellation policy carefully before purchasing any subscription or service.
MASWORLD.SITE provides digital services, including ready-to-use eCommerce websites and mobile apps, delivered instantly or within a short time after purchase. Due to the nature of digital products, we do not offer refunds once a service has been activated or used.
All purchases are final and non-refundable once payment is successfully processed and your store is activated.
We do not issue refunds for:
Change of mind
Lack of usage
Incompatibility with third-party services not listed on our platform
In case of duplicate transactions or failed payments where the amount was debited, please contact us at contact@masworld.in within 48 hours.
After verification with the payment gateway, eligible refunds will be processed within 7–10 business days via the original payment method.
You may cancel your subscription at any time from your dashboard.
No partial or pro-rata refunds will be issued for the remaining period of your current subscription.
Your services will remain active until the end of the current billing cycle.
Initiating a chargeback without contacting us first may result in temporary or permanent suspension of your account and services.
We recommend contacting our support team to resolve any issues before initiating disputes.
We reserve the right to cancel any order or service due to:
Violation of our Terms & Conditions
Fraudulent activity or misuse of our platform
Payment irregularities
In such cases, no refund will be issued unless required by law.
For refund, cancellation, or billing-related queries, please contact:
TechMasWorld Infotech Pvt. Ltd.
605, Trimurti Apartment, Sagaon, Manpada, Dombivli East, Maharashtra – 421201
📧 Email: contact@masworld.in
📞 Phone: +91 9867909060